I need a custom pan! How does it work?
Whether it’s a drip pan for your washing machine or a hydraulic containment pan for your industrial equipment, Killarney Metals is proud to offer custom, American-made solutions to fit your exact needs. Putting in your custom pan request is just the beginning - our team steps in right away to guide your project from concept to completion. Let’s walk you through what happens next, so you know exactly what to expect.

A quick reminder of what we do
At Killarney Metals, we offer spill containment solutions for every application, including:
Home appliances: Drain pans for washers, water heaters, dishwashers, and more.
HVAC systems: Pans for AC units, furnaces, and commercial condensate.
Motor vehicles & aircraft: Drip pans for oil and fluid leaks.
Industrial containment: Containment for pallet racks, vacuum pumps, and hydraulic systems - designed to meet OSHA and EPA standards.
Every one of our products is proudly 100% Made in the USA, and we don’t take that lightly. When we say “American Made”, we mean it’s crafted with precision, built to last, and held to the highest manufacturing standards.
Step 1: Start the Conversation
You can easily use the “Design A Pan” feature on our website to customize your pan, receive instant pricing, and add it to your cart for ordering. If your project requires more complex details or you would prefer a custom quote, our excellent customer success team will personally assist you in creating a pan that meets your exact specifications. We’ll use the appliance specs or model you provide to determine the ideal size, style, and features. For a more tailored quote, we would ask that you please provide the following information:
Do you need a drain hole? If so, include the location and size.
Pan style (standard or front load)
Material preference (stainless steel, galvanized steel, or powder-coated steel in white or black)
Material thickness (14, 18, or 20 gauge; standard appliance pans are usually 20 gauge)
Dimensions (length/depth/ width/ wall height)
If possible, a simple sketch or drawing to help us visualize your needs.
**Custom lead times are typically 4-6 business weeks.
Once we receive all your specs, our estimates team builds a quote. Expect that in your inbox within 1–2 business days (and be sure to check your spam folder just in case)!
Step 2: Review Your Custom Drawing
After you approve your quote and decide to move forward, we’ll create a precise engineering drawing of your pan. You’ll receive an email like this:
“Hello,
Great news! Your custom product drawings are now complete and ready for review in your Killarney Metals account...
Please log in to approve or request changes.
We cannot begin production until we receive your final approval.”
This is your chance to verify every detail: size, shape, materials, and special features. If something’s off, just click “Reject,” leave comments, or upload a marked-up version for our team to revise. If everything looks perfect, click “Approve,” and we’ll take it from there.
No pan goes to production without your approval - that’s our promise to you.
Step 3: Production & Quality Check
Once you’ve approved the drawing, our sales team submits your order to production. Please note: Changes can no longer be made at this point, so double-check everything before hitting "Approve."
From there, your pan is built by skilled craftsmen in our U.S. facility. We don’t just assemble - we fabricate, inspect, and test to make sure it meets the exact specifications you signed off on.
Our quality control team does a final inspection to ensure your custom pan matches the approved design and is in tip-top condition before it ships.
Step 4: Packaging & Shipping
Once your custom pan clears quality control, our shipping team carefully packages it to prevent any damage during transit. You'll get tracking information as soon as your order is on its way!
We’re with you every step of the way
At Killarney Metals, we understand that ordering a custom pan (especially for the first time) can feel a little overwhelming. That’s why our customer success team is available all week from 8:30 am to 5 pm eastern standard time by phone, email, and live chat to help you through the entire process!
Have questions at any stage? Need help designing your pan or adjusting your drawing? Just give us a call or drop us a message - we’re here for you.
Phone: 704-755-8002
Email: customerservice@killarneymetals.com
Why Choose Killarney Metals?
Made in the USA - Proudly American, upholding the highest standards.
Custom Fit - Built around your specs and requirements.
Easy-to-Follow Process - Clear steps, quick communication, and no surprises.
Durable, High-Quality Materials - Designed to last, no matter the application.

Ready to Get Started?
Interested in designing a custom pan for your application?
—-> Request a Quote today for a custom, American-made spill containment solution you can trust.